{"product_id":"the-new-gold-standard-5-leadership-principles-for-creating-a-legendary-customer-experience-courtesy-of-the-ritz-carlton-hotel-company","title":"The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company","description":"\u003cp\u003e\u003cstrong\u003eNew copy of The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph A. Michelli.\u003c\/strong\u003e - Hardcover, Published by McGraw-Hill, 284 pages, ISBN-13: 9780071548335, ISBN-10: 0071548335.\u003c\/p\u003e\u003cp\u003eHassle-free 30-day returns. Free shipping on orders over $35.\u003c\/p\u003e","brand":"McGraw-Hill","offers":[{"title":"Used - Very Good","offer_id":46327555817706,"sku":"DSU-CA-0071548335","price":23.99,"currency_code":"CAD","in_stock":true},{"title":"New","offer_id":46326786359530,"sku":"DS-CA-0071548335","price":56.99,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0647\/1735\/7290\/files\/51JZlv3b66L.jpg?v=1790337135","url":"https:\/\/justgreatbooks.org\/products\/the-new-gold-standard-5-leadership-principles-for-creating-a-legendary-customer-experience-courtesy-of-the-ritz-carlton-hotel-company","provider":"Just Great Books","version":"1.0","type":"link"}