{"product_id":"zapp-the-lightning-of-empowerment-how-to-improve-quality-productivity-and-employee-satisfaction","title":"Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction","description":"\u003cp\u003e\u003cstrong\u003eNew copy of Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by William C. Byham, Jeff Cox.\u003c\/strong\u003e - Paperback, Published by Ballantine Pub. Group, 212 pages, ISBN-13: 9780449002827, ISBN-10: 0449002829.\u003c\/p\u003e\u003cp\u003eHassle-free 30-day returns. Free shipping on orders over $35.\u003c\/p\u003e","brand":"Ballantine Pub. Group","offers":[{"title":"Default Title","offer_id":46324316045546,"sku":"DS-CA-0449002829","price":32.99,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0647\/1735\/7290\/files\/41-zqQah_6L.jpg?v=1790262260","url":"https:\/\/justgreatbooks.org\/products\/zapp-the-lightning-of-empowerment-how-to-improve-quality-productivity-and-employee-satisfaction","provider":"Just Great Books","version":"1.0","type":"link"}