Frequently Asked Questions

Condition & Books

What condition are your books in?

We offer books in New and Very Good condition. The condition of each book is clearly shown on its product listing.

How do you grade your books?

We use clear and consistent condition standards. The condition of each book is shown on its individual listing, along with any important details customers should know.

Do you sell used books?

Yes. Just Great Books specializes in quality used books, along with new books. We have been serving readers for over 20 years.

Shipping

Where do you ship?

We currently ship throughout Canada and the United States. We have warehouses in both Canada and the United States so we can serve customers in both countries.

How much does shipping cost?

Shipping is free on orders of $35 or more. For orders under $35, shipping is calculated at checkout.

Is shipping free?

Yes. Free Standard Shipping applies when your cart subtotal is $35 or more before tax.

How long does shipping take?

Standard shipping typically takes 4–12 business days in both Canada and the United States.

Delivery times are estimates and may vary due to carrier delays, peak seasons, weather, or routing.

Do you ship to PO Boxes?

Yes. U.S. PO Boxes are supported where the carrier permits.

Do you provide tracking?

Tracking is provided when available.

Returns & Refunds

What is your return policy?

We accept returns and exchanges according to our Return & Refund Policy. Please see our Returns & Refunds page for the full details.

What if my book arrives damaged or I receive the wrong book?

Please contact us and let us know what happened. We will work with you to resolve the issue.

How do I contact Just Great Books about an order?

You can reach us through our Contact Us page or email us at info@justgreatbooks.org.

About Just Great Books

Where is Just Great Books based?

Just Great Books is a Canadian-owned online bookstore with over 20 years of experience serving readers across Canada and the United States.

What types of books do you sell?

We offer books across a wide range of genres and subjects, including Christian books and Bibles, fiction, biographies, history, business, children's books, textbooks, self-help, travel, science fiction and fantasy, and many more.

How can I find a specific book?

You can search our store by title, author, ISBN, or keyword.

How can I contact Just Great Books?

You can reach us through our Contact Us page or email us at info@justgreatbooks.org. We typically respond within 1–2 business days.