Profit from Change offers a practical framework for agency owners who struggle to grow because service demands crowd out selling. Drawing on programs used to expand a one-agent operation into a high-performing agency, the book lays out repeatable steps to keep growth moving through market shifts.

Readers will find actionable guidance on building scalable systems, defining sales workflows, and structuring team roles so selling and service support one another instead of competing. Clear examples and a programmatic approach make the strategies easy to adapt to insurance and service-based firms.

What you'll take away

• Scalable operational systems for agencies
• Practical sales processes and role definitions
• Metrics and routines to sustain growth

Ideal for agency principals, operations managers, and entrepreneurs in the insurance and professional services sectors seeking a step-by-step plan to expand revenue without sacrificing service quality.

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